Shipping Policy

Order processing

Most orders are reviewed, packed, and prepared for dispatch within 1-3 business days after payment authorization. Weekends, holidays, inventory verification, address review, and unusually high order volume can extend processing.

Estimated transit time

Delivery commonly takes 7-10 business days after dispatch. Delivery estimates are not guarantees and can be affected by destination, carrier capacity, weather, customs review, seasonal demand, or events outside reasonable control.

Shipping charges and availability

Available services, destinations, and charges are displayed at checkout in USD. Promotional shipping applies only when the stated requirements are met.

Tracking and split shipments

Tracking information is emailed when available. Carrier scans can take time to appear. Products or accessories from one order may arrive in separate parcels and on different dates.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address is incorrect. Changes cannot be guaranteed after fulfillment begins. Where permitted by law, additional costs caused by an incorrect address, refused parcel, or repeated failed delivery may be the customer's responsibility.

Customs and import charges

Unless checkout expressly states that duties and taxes are included, destination-country duties, taxes, brokerage, and customs fees are the recipient's responsibility.

Delay, damage, or loss

If shipment will be materially delayed beyond the stated estimate, we will provide available information and any options required by applicable law. For a missing or damaged parcel, review the tracking record and delivery area, then contact us promptly. Preserve the product and packaging while a carrier or damage review is open.