Privacy Policy

Information we collect

Depending on how you interact with the store, we may collect contact and delivery details, billing information, account details, order and return history, support messages and media, device and browser information, IP address, cookie identifiers, and interactions with the store. Complete payment-card numbers are processed by payment providers and are not made available to Nuvaiyn.

How information is used

We use information to operate checkout, verify payment, fulfill and deliver orders, provide support, process returns and warranty requests, prevent fraud, secure the site, maintain records, analyze and improve services, personalize experiences, communicate with customers, conduct marketing where permitted, and comply with legal obligations.

Cookies and similar technologies

Essential technologies support core store functions. Preference, analytics, and advertising technologies may help measure and improve the store. Available consent tools, browser settings, and recognized privacy signals can limit optional uses, although some functions may be affected.

Service providers and disclosures

Information may be disclosed to Shopify, payment services, fulfillment and delivery providers, customer-support tools, security and fraud vendors, analytics or advertising partners, professional advisers, business successors, and authorities when reasonably necessary or legally required. Nuvaiyn does not exchange personal information solely for money. Certain advertising disclosures may be defined as sale, sharing, or targeted advertising under applicable law.

Retention and security

Information is retained for reasonable operational, accounting, security, fraud-prevention, support, dispute-resolution, and legal periods. Administrative, technical, and organizational safeguards are used to reduce risk, but no online system or transmission method is completely secure.

Your privacy rights

Depending on location, you may have rights to request access, correction, deletion, portability, restriction, an appeal, or an opt-out from certain sale, sharing, targeted advertising, or profiling activities. Identity verification and lawful exceptions may apply. We do not unlawfully discriminate against customers for exercising privacy rights.

International processing and children

Service providers may process information in countries other than your own using safeguards required by applicable law. The store is intended for adults and is not directed to children who cannot legally consent in their jurisdiction.

Changes to this policy

We may update this policy to reflect changes in practices, technology, services, or law. The effective date will be updated when a revised version is published.